Shah, the 31-year-old CEO and founder of Bengaluru-based Duukan, which helps merchants to set up online stores and sell products digitally, posted that "We had to layoff...
As a fellow level 3 tech you nailed it. We are constantly exposed to a massive amount of tech illiteracy on a daily basis, and have to clean up the messes these people make while trying to keep a smile on our face and be nice. It sucks even more because we get attitude from people who are complete morons with this stuff, blaming us for their mistakes and getting impatient while we cleanup their mess. We’re also lied to consistently about what they’ve done to cause an issue, so we also have trust issues and have to ask boneheaded questions because so many times the bone headed question is the answer.
As a fellow level 3 tech you nailed it. We are constantly exposed to a massive amount of tech illiteracy on a daily basis, and have to clean up the messes these people make while trying to keep a smile on our face and be nice. It sucks even more because we get attitude from people who are complete morons with this stuff, blaming us for their mistakes and getting impatient while we cleanup their mess. We’re also lied to consistently about what they’ve done to cause an issue, so we also have trust issues and have to ask boneheaded questions because so many times the bone headed question is the answer.