A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.
SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.
Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.
From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.
So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.
Even those examples are the kinds of things that “fall apart” if you actually think things through.
Art? Actual human artists tend to use a ridiculous amount of “AI” these days and have been for well over a decade (probably closer to two, depending on how you define “AI”). Stuff like magic erasers/brushes are inherently looking at the picture around it (training data) and then extrapolating/magicking what it would look like if you didn’t have that logo on your shirt and so forth. Same with a lot of weathering techniques/algorithms and so forth.
Same with coding. People more or less understand that anyone who is working on something more complex than a coding exercise is going to be googling a lot (even if it is just that you will never ever remember how to do file i/o in python off the top of your head). So a tool that does exactly that is… bad?
Which gets back to the reality of things. Much like with writing a business email or organizing a calendar: If a computer program can do your entire job for you… maybe shut the fuck up about that program? Chatgpt et al aren’t meant to replace the senior or principle software engineer who is in lots of design meetings or optimizing the critical path of your corporate secret sauce.
It is replacing junior engineers and interns (which is gonna REALLY hurt in ten years but…). Chatgpt hallucinated a nonsense function? That is what CI testing and code review is for. Same as if that intern forgot to commit a file or that rockstar from facebook never ran the test suite.
Of course, the problem there is that the internet is chock full of “rock star coders” who just insist the world would be a better place if they never had to talk to anyone and were always given perfectly formed tickets so they could just put their headphones on and work and ignore Sophie’s birthday and never be bothered by someone asking them for help (because, trust me, you ALWAYS want to talk to That Guy about… anything). And they don’t realize that they were never actually hot shit and were mostly always doing entry level work.
Personally? I only trust AI to directly write my code for me if it is in an airgapped environment because I will never trust black box code I pulled off the internet to touch corporate data. But I will 100% use it in place of google to get an example of how to do something that I can use for a utility function or adapt to solving my real problem. And, regardless, I will review and test that just as thoroughly as the code Fred in accounting’s son wrote because I am the one staying late if we break production.
And just to add on, here is what I told a friend’s kid who is an undergrad comp sci:
LLMs are awesome tools. But if the only thing you bring to the table is that you can translate the tickets I assigned to you to a query to chatgpt? Why am I paying you? Why am I not expensing a prompt engineering course on udemy and doing it myself?
Right now? Finding a job is hard but there are a lot of people like me who understand we still need to hire entry level coders to make sure we have staff ready to replace attrition over the next decade (or even five years). But I can only hire so many people and we aren’t a charity: If you can’t do your job we will drop you the moment we get told to trim our budget.
So use LLMs because they are an incredibly useful tool. But also get involved in design and planning as quickly as possible. You don’t want to be the person writing the prompts. You want to be the person figuring out what prompts we need to write.
In short, AI is useful when it’s improving workflow efficiency and not much else beyond that. People just unfortunately see it as a replacement for the worker entirely.
If you wanna get loose with your definition of “AI,” you can go all the way back to the MS Paint magic wand tool for art. It’s simply an algorithm for identifying pixels within a certain color tolerance of each other.
The issue has never been the tool itself, just the way that it’s made and/or how companies intend to use it.
Companies want to replace their entire software division, senior engineers included, with ChatGPT or equivalent because it’s cheaper, and they don’t value the skill of their employees at all. They don’t care how often it’s wrong, or how much more work the people that they didn’t replace have to do to fix what the AI breaks, so long as it’s “good enough.”
It’s the same in art. By the time somebody is working as an artist, they’re essentially at a senior software engineer level of technical knowledge and experience. But society doesn’t value that skill at all, and has tried to replace it with what is essentially a coding tool trained on code sourced from pirated software and sold on the cheap. A new market of cheap knockoffs on demand.
There’s a great story I heard from somebody who works at a movie studio where they tried hiring AI prompters for their art department. At first, things were great. The senior artist could ask the team for concept art of a forest, and the prompters would come back the next day with 15 different pictures of forests while your regular artists might have that many at the end of the week. However, if you said, “I like this one, but give me some versions without the people in them,” they’d come back the next day with 15 new pictures of forests, but not the original without the people. They simply could not iterate, only generate new images. They didn’t have any of the technical knowledge required to do the job because they depended completely on the AI to do it for them. Needless to say, the studio has put a ban on hiring AI prompters.