The judgement isn’t about rewarding the plaintiff, but punishing the company. This wasn’t just hot liquid, but scalding hot liquid that caused hospitalization.
Similar to the McDonald’s case, Starbucks has had burn incidents in the past, and gotten fines but they kept serving scalding hot liquid. These big judgements are the only way to change their behavior.
The judgement isn’t about rewarding the plaintiff, but punishing the company. This wasn’t just hot liquid, but scalding hot liquid that caused hospitalization.
Similar to the McDonald’s case, Starbucks has had burn incidents in the past, and gotten fines but they kept serving scalding hot liquid. These big judgements are the only way to change their behavior.