When I unplug the input power to my Eaton UPS, I immediately get the notification emails for “Sequential shutdown scheduled” for Primary, Group 1, and Group 2. A few moments later everything shuts down. I can’t figure out why it’s shutting everything down immediately.

I’d like for Group 1 and Group 2 to be shutdown when the battery is under 80%, and primary shutdown when the battery is under 10%.

Here’s the configuration I’m using: https://files.fletchowns.net/u/eaton_config.png

What am I missing here?

  • jasonlitka@alien.topBEnglish
    1·
    1 year ago

    Check for firmware updates to the network card AND the UPS.

    I had an issue recently where my 5PXG2 was claiming the batteries had failed after less than a year. I talked to support and they said update. As soon as I did, the errors cleared and the UPS started UPS-ing again.

    • fletchowns@alien.topOPBEnglish
      1·
      1 year ago

      Nothing yet! I’ve got a call set up with Eaton support on Wednesday this week though to work through it :)

      I’ll be sure to report back to the thread with the solution, once it’s identified.