They wanted the mouse to have a name like “Microsoft® Wireless Notebook Presenter Mouse 8000” but they accidentally used the wrong encoding and the name was invalid. Because they already made thousands of devices without properly testing them, the “obvious” solution was to patch the Bluetooth stack on every single computer in the world to fix this issue. It’s the only Bluetooth device released in computer history that requires this.
That’s the problem. A mouse is currently not a user serviceable item. Remember the days of the rubber ball mice?
They wanted a mouse subscription system? Well they got it and I’m out. Their 1 year mouse stinks.
It took me 20-30 minutes to open up my G502 and install new switches. Of course, you probably want to have some soldering experience to do this, but if it’s already unusable… why not try? (assuming you know someone who owns a soldering iron)
I bought an Incott G24 recently, which is a Chinese clone of a Zowie EC2. The software is shit (I set it up once and never used it again) but it has hotswappable switches for M1/M2 which is something I’d love to see in mainstream mice, but they would lose money for it, so it’ll never happen.