I purchased a Mastercard from Cakepay using Monero. They accepted my Monero from my private wallet and forwarded me to an outside organization to complete the transaction. The purchased card failed everywhere I’ve tried it, engaged in numerous correspondence to both Cakepay and the second organization that issued card in order to solve issue, all of which were unsuccessful. I requested a refund, DENIED by both vendors. I requested they switch out card balance for Amazon Gift Card, DENIED. I don’t know where else to go but far and wide on social media. If someone from Cakepay can help resolve this problem, I can provide more details on transaction details and correspondence thus far.

  • prancing389@monero.townOP
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    8 months ago

    Today, I received a message notification in my email of a Discord message waiting. I may have gone to Discord in an attempt to get a refund, which was resolved by Vik/Daniel described in previous thread msg. I don’t use Discord because it ties accounts to email or phone number. While there’s great alternatives that don’t require that, unless there is something I need from that community, I won’t use those centralized systems so that most recent message from CakeWallet support forum will go unread. The link in the email activates my trace blocker.