EDIT: We decided not to pursue further diagnosis, because we wouldn’t know what the hell we’re doing anyway, and decided to start the RMA process instead. It might not even be the reason why the PC won’t turn on, but I’m not comfortable with putting that CPU back into his PC again. Once we get a replacement, we’ll see what happens. If it’s still busted, we’ll just take it to a local shop. Thank you everyone for your for your suggestions and insight, they are very much appreciated.

My friend called me to take a look at his PC that wouldn’t turn on. Upon inspecting his CPU, I noticed a silver bump at the bottom. I’ve never seen this. Can anyone tell me what it is?

  • Betch@lemmy.world
    3·
    7 months ago

    Alright, well if you want you can let me know what actually happens when you push the power button. Any beeps, lights, fan spins, clicking, demonic apparitions, just completely dead, etc.

    Sometimes just reseating everything is the fix too.

    • onlooker@lemmy.mlOP
      2·
      7 months ago

      That’s very kind of you, thank you. I’m actually meeting with my friend again tomorrow. We’ll try re-assembling everything and see what happens.

        • onlooker@lemmy.mlOP
          2·
          7 months ago

          Unfortunately nothing changed even after reassembling the PC. We’re just going to take it to a local PC shop since they have more tools on hand to diagnose the problem. Thanks for your help, though!

          • Betch@lemmy.world
            2·
            7 months ago

            Yeah figures. As another user mentioned, this could very well be the issue that Gamers Nexus exposed a while back. That CPU might still be under warranty. Hopefully the PC shop will be able to sort this out for you.