The full quote in the context of the article makes it even worse:
“As long as Valve is independent and not a publicly traded company, they probably have a certain ambition, but not an extraordinary ambition,” Rosier says. “So I think they can still decide to make some decisions that are player-first, and that helps, right? To get the goodwill from the players.”
So, customers like using a product that focuses on the customers to create profits, rather than extracting profits by abusing the customer? How unambitious… /s
and that helps, right? To get the goodwill from the players
It helps?! It HELPS?!! That’s the fuckin customer base right there, that’s engagement, customer retention, customer satisfaction and THE top reason for sales.
“It helps” pffftt… it does not help, it’s the ENTIRE PRODUCT
This is what is endemic in our current shareholder first sustem, it’s not about profits, it’s about leveraging the stock, products, customers, image and every other tool at their disposal to manage the value that the shareholders control so they can game the stock market as they see fit. Everything else is secondary.
The full quote in the context of the article makes it even worse:
So, customers like using a product that focuses on the customers to create profits, rather than extracting profits by abusing the customer? How unambitious… /s
It helps?! It HELPS?!! That’s the fuckin customer base right there, that’s engagement, customer retention, customer satisfaction and THE top reason for sales.
“It helps” pffftt… it does not help, it’s the ENTIRE PRODUCT
The industry is unwilling to cope with this fact
This is what is endemic in our current shareholder first sustem, it’s not about profits, it’s about leveraging the stock, products, customers, image and every other tool at their disposal to manage the value that the shareholders control so they can game the stock market as they see fit. Everything else is secondary.