• elleybird@kbin.earthOP
    link
    fedilink
    arrow-up
    12
    ·
    edit-2
    5 months ago

    This is probably the most likely answer. Frustrating that contacting customer service for appeal with them giving you zero options to prove your identity.

    • black0ut@pawb.social
      link
      fedilink
      English
      arrow-up
      10
      ·
      5 months ago

      Discord customer service is abysmal. I’ve had to contact them twice, and twice I have been ignored. They answer 10 times with the same AI generated response: “Have you tried turning it off and on again? Have you tried logging off and on again? Have you tried resetting your password?” I tell them I have tried everything, and they still answer with the same response, just paraphrased a bit differently.

    • EngineerGaming@feddit.nl
      link
      fedilink
      English
      arrow-up
      6
      ·
      5 months ago

      giving you zero options to prove your identity

      Ironic because Discord CAN ask for your phone number or even ID.