FWIW, I replaced a 1988 microwave in 2008. The difference in performance was incredible. It no longer takes 5+ minutes to boil a cup of water. I heartily recommend a new microwave. Mine is a Sharp because I wanted the sensor reheat feature. I love it. Almost 20 years, and still great.
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Joined 3 years ago
Cake day: July 3rd, 2023
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I had a similar situation. I called and told them they owed me for 2 hours of my time as a contactor to clean up and sent pics. I got $375 off my bill.