Chinese company, little info about them out there. Website is very generic with little info about who they are. Like you saw, there are very few reviews and even those are just promo types without any real data. Amazon reviews are lousy. I would avoid it. There’s a reason the larger brands cost more - they have actual support and engineering in place. I’d opt for reliability over price.
Ridiculously reliable is how I describe my UniFi setup - I’ve been running it since 2019 and I could not be happier with it. Updating to a UDM Pro next week from a USG-Pro-4/Cloud Key Gen2+.
I dragged my feet on updates, there were issues a few years ago. However, each update went fine for all devices when I was pushed along, so I’ve gained confidence in them and have been impressed with the improvements in things. I am a former sysadmin and didn’t want to have to have my old job as a new hobby and so far, so good.