Tried to register a Loudly account using my email from Tutamail, but only got “invalid email”.

Sent an email asking what was wrong, this was their reply (guess they only accept US emails. And here I thought Loudly was European) :

Hi, Thanks for your email and interest in Loudly!   We don’t block any specific email domains, including Tutamail. However, our system uses a service to analyze email addresses and determine whether they are valid and recognized. Occasionally, less common email providers may be flagged as invalid during this process.

We recommend using a well-known email provider (such as Gmail, Outlook, or Yahoo) to ensure smooth registration.

If you have any further inquiries, please do not hesitate to contact us.   Best regards,

Your Loudly Team

Music Maker JAM
Loudly

Kudos for quick response, thumbs down for the fix it yourself “solution”.

#tutamail

  • MeldrikA
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    3 days ago

    That’s the dumbest thing I’ve seen lately. You got your own email domain? Too bad! 😂

    • fodor@lemmy.zip
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      2 days ago

      I have my own mail server and it has never been blocked … If it were, clearly the garbage would have taken itself out. :-)