…it’s only the customer’s problem if they exploit commercial arrangements where gratuity is expected: 15% for table-service ±5% for quality of service…if you don’t wish to engage that system patronise another restaurant; there are more counter-service options available than ever before these days, no gratuity expected…
…for those stupid card-swipe gratuity options, just ignore the recommendations and do your own math, or manually enter zero if it’s not table-service…i can understand foreign travellers feeling overwhelmed by POS systems proffering gratuity at every turn, but that’s a UI problem which can be completely ignored in every instance other than table-service or similar concierge arrangements, and if someone’s patronising the latter sort of establishment they already know where gratuity is expected…
…it’s only the customer’s problem if they exploit commercial arrangements where gratuity is expected: 15% for table-service ±5% for quality of service…if you don’t wish to engage that system patronise another restaurant; there are more counter-service options available than ever before these days, no gratuity expected…
…for those stupid card-swipe gratuity options, just ignore the recommendations and do your own math, or manually enter zero if it’s not table-service…i can understand foreign travellers feeling overwhelmed by POS systems proffering gratuity at every turn, but that’s a UI problem which can be completely ignored in every instance other than table-service or similar concierge arrangements, and if someone’s patronising the latter sort of establishment they already know where gratuity is expected…