Scrum is an agile framework that, if applied properly, can boost the efficiency of teamwork. It is known to be versatile enough, so it could be applied in basically any sort of productive teamwork, even beyond IT (e.g. bakeries, government organizations, etc.)
However, I’ve never ever seen it being used anywhere else other than in software development, therefore I’ve always been curious if Scrum is actually being used outside of IT somewhere.
Because a project management framework does not work for operations jobs.
How does Susan and Emma in accounts express their work as a sprint? How does Steve or Sarah running a bakery express their work as a sprint?
Probably much the same way anything non-trivial gets split into sprints in IT: Just fudge it to keep the PM from moaning too much while you try to actually get some work done in between all the fucking “rituals”.
Project management does not only apply to IT tho. Some example:
I wouldn’t want to live in a house that has been designed using agile methods.
Neither would we want to use software built in such a way, but here we are…
A proper project management framework should work for all types of projects, not just IT.
Steve or Sarah launching a new bread product can make use of the framework. Renovating the bakery can use the framework.
The point is that most of their job duties are operational, not part of a project.