• phoneymouse@lemmy.world
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    30 days ago

    I don’t play this game. I buy my own unlocked phone and find prepaid cell service at a fraction of the cost.

      • sunzu2@thebrainbin.org
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        30 days ago

        It won’t last, oligopolies are buying out mvnos to consolidate further. Maybe anti trust fear will halt them but doubtful.

        • GHiLA@sh.itjust.works
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          30 days ago

          The planet won’t last. I just have to make sure my cell coverage is cheap until society collapses.

          Ten-twenty years?

        • sugar_in_your_tea@sh.itjust.works
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          29 days ago

          There are still a ton of MVNOs though, and from what I can tell, MVNOs are generally not getting bought out by other telecoms, but by companies looking to diversify/transition their business. For example, Dish bought Ting and Boost, probably because they see their core offering (satellite TV) dying out w/ streaming taking over, and they want to diversify a bit. I’ve been seeing a lot of internet companies trying to offer mobile service, and it honestly doesn’t bother me if that’s the kind of consolidation we’re seeing.

          Verizon buying Tracfone is a lot more troubling, but that seems to be more of the exception rather than the rule. I don’t necessarily like it because any acquisition tends to change the business model, but I don’t think it’s dangerous in any way, it just means customers may end up needing to shift around who they get service through to find what they’re looking for.

          • sunzu2@thebrainbin.org
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            29 days ago

            Mint and Tmo?

            I shot off the hil based on tmo and vz deal.

            Point being if they want to, they can cut us off.

            Mint was taking too much biz from tmo is why it was bought out is my understanding

            • sugar_in_your_tea@sh.itjust.works
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              29 days ago

              Yeah, that one is painful too. But again, those deals are fairly rare, and for every Mint, there’s another MVNO.

              The only real change we should make here is to require network operators to offer their service to MVNOs at reasonable rates. Ideally, the network would operate as a separate business from the carrier. But we only really need to enforce that if MVNOs disappear, and there are still a ton of options.

    • ObstreperousCanadian@lemmy.ca
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      30 days ago

      One of the three carriers in Canada is about to do away with prepaid entirely in December. That said, I have a pretty affordable monthly plan and I buy my phones outright.

    • M600@lemmy.world
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      29 days ago

      Why is prepaid service cheaper? I never understood why plans cost more. You would thing it would be the opposite.

      • sugar_in_your_tea@sh.itjust.works
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        29 days ago

        Some reasons:

        • prioritized traffic - if towers are congested, carrier customers get priority over prepaid customers
        • name brand recognition - most have heard of Verizon, T-Mobile, or AT&T, few have heard of Tell, Ting, or RedPocket
        • financing - you can get “free” upgrades from bigger carriers, whereas I pay cash w/ my prepaid service
        • features - most big carriers support roaming (sometimes international roaming), whereas those tend to be ala carte w/ prepaid

        In short, you get a bit more hassle w/ prepaid, but you get a lot of savings. I pay <$10/month for my service (1GB data, unlimited text, 300 minutes call), and I could get unlimited everything for $25-30 (depending on prepaid carrier). I bought my phone for <$400, whereas cost is less of a concern for big carriers since they often offer financing issues. I hate monthly payments, so I prefer to buy devices in cash and keep my monthly service payments low.

        • Cort@lemmy.world
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          29 days ago

          Plus the bills are paid up front. No collections department, or write-offs. Plus you get to earn interest if the customer pre pays multiple months or a year in advance.

      • Psythik@lemmy.world
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        29 days ago

        Because prepaid customers get lower priority on the tower. If I’m in even a moderately crowded area, my connection speeds go to shit and nothing loads.

      • gray@pawb.social
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        29 days ago

        Money up front vs people just not paying the bill at the end of the month.

  • underwire212@lemm.ee
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    30 days ago

    Basically, AT&T argues against it saying it’ll force them to innovate and be competitive with other services.

    Won’t anyone think of the poor telecom shareholders??

  • Otter@lemmy.ca
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    30 days ago

    https://crtc.gc.ca/eng/contact/phone/q19.htm

    Canada:

    First, locked phones are a thing of the past. Effective December 1, 2017, service providers will have to offer unlocked devices to their customers.

    What are the benefits of having an unlocked device?

    An unlocked device can be used on other networks, which means that you will be able to switch providers and keep the same phone. That means more flexibility for you, the consumer.

    • can@sh.itjust.works
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      30 days ago

      I want to reiterate this. Even second hand phones. Find the carrier and call them. They legally have to oblige.

  • RubberDuck@lemmy.world
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    30 days ago

    Just make carrier locking illegal and have customers pay the actual price, now it’s just hidden costs to the consumer.

    • HobbitFoot @thelemmy.club
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      29 days ago

      It isn’t been a hidden cost for a while. Phone companies sell the phones at full price, but consumers want the 2 year 0% APR financing.

      • sugar_in_your_tea@sh.itjust.works
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        29 days ago

        If consumers bought the phones from a third party, there’d be absolutely no reason to lock the phone to a carrier. But when carriers also provide the financing, there’s an incentive to keep them on the service until the bill is paid. Screw that.

          • sugar_in_your_tea@sh.itjust.works
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            29 days ago

            Then don’t buy a $1k device, and instead buy something you can afford?

            Otherwise, there are tons of buy now, pay later services, so you could just use any of those.

            • shortwavesurfer@lemmy.zip
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              29 days ago

              Not go into debt to upgrade something that actually in most cases doesn’t need upgrading. What a amazing thought.

              • sugar_in_your_tea@sh.itjust.works
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                29 days ago

                Yup. I upgraded my phone because it ran out of software updates (had for >3 years). My new phone cost <$400 and has >5 years of software support, if the hardware lasts that long. A $1k device is not necessary and is a luxury item, and you shouldn’t go into debt for luxuries…

                • shortwavesurfer@lemmy.zip
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                  29 days ago

                  Exactly. I started buying my phones at full price unlocked in 2016 when I switched to a mobile virtual network operator and I’ve never gone back to $1,000 phones because losing $1,000 from your Monero wallet hurts bad.

          • Kbobabob@lemmy.world
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            29 days ago

            Until you realize that things like wifi calling have to be an at&t phone. Unless they’ve changed this in the last few years.

          • sugar_in_your_tea@sh.itjust.works
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            29 days ago

            There are tons of buy now, pay later services, and they make money through revenue sharing w/ the retailer, as well as when people fail to pay back the loan on time.

            But ideally, this would just put downward pressure on phone prices as people look to buy phones w/ cash instead of going into debt.

              • sugar_in_your_tea@sh.itjust.works
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                29 days ago

                Honestly any moderately expensive item can be purchased through installments. Go to any electronics store and they’ll have offers like that, and they use different services to provide that financing.

                It’s a non-issue, carriers don’t need to be a party to that at all. I can literally go to BestBuy or Apple and get 0% financing on a new phone and take it to any carrier I want.

                • TachyonTele@lemm.ee
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                  29 days ago

                  You know what you’re talking about. It’s nice to see that.

                  But if carriers didn’t have phones for sale everyone would be mad about it. They might have even been mad in the beginning, so the carriers started selling phones too.

    • TachyonTele@lemm.ee
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      29 days ago

      You’re going off of phone contracts that haven’t been around for a decade. The cost of the phone up front, and has been for a long time.

        • TachyonTele@lemm.ee
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          29 days ago

          They lock it so you’ll pay for the phone. That’s the only reason.
          Should requiring people to pay for things be illegal?

          Frankly you’re being ignorant, and expect to somehow get a thousand dollar device for free. That’s not how the world works.

          • RubberDuck@lemmy.world
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            29 days ago

            Wha? The guy I responded to said the customers now pay full price up front. If a device is bought it should be unlocked.

            Additionally giving away a phone for a determined time contract means that the company is technically giving you a loan and it should be on your credit record, require the company to do a proper credit check and be allowed to give out loans.

            Bottom line, it’s predatory and should not be allowed. Noone is advocating giving 1000 dollar phones for free… it was a strawman you stuck me with… but I don’t want it.

            • TachyonTele@lemm.ee
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              29 days ago

              Wha? The guy I responded to said the customers now pay full price up front.

              No. I never said that. I said the cost of the phone is upfront. There are no 2 year contracts anymore, and haven’t been for at least a decade. You see the full price of the phone, and decide how much a month you want to spend to pay it off.

              If a device is bought it should be unlocked.

              I agree with you. And that’s how it works. The question is how long after paying off the phone should it be locked.

              Additionally giving away a phone for a determined time contract …

              Again, they haven’t offered contracts like that in ten years. But yes you do need to pass a credit check to have a phone financed.

              Bottom line, it’s predatory and should not be allowed.

              What exactly should not be allowed?

              • RubberDuck@lemmy.world
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                29 days ago

                OK so you buy the phone on a payment plan… and credit check. Then once it’s paid off it should be unlocked.

                • TachyonTele@lemm.ee
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                  29 days ago

                  Correct, you’ve got it. That’s how it’s worked for ten+ years.

          • Rekorse@sh.itjust.works
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            29 days ago

            You can continue paying at&t for the phone after moving to a different carrier.

            How do you think people will steal phones like this?

            • TachyonTele@lemm.ee
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              29 days ago

              When did that become possible?
              Last I knew is when you cancel your account (which is what moving to another carrier is) they billed you for the remaining balance of the phone.

              • Rekorse@sh.itjust.works
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                29 days ago

                No I mean thats what’s proposed. I’m saying leaving the companies service has nothing to do with a loan they gave you. They are separate things. Its possible they would stop with no interest but I believe they can still make money without interest in some cases.

                • TachyonTele@lemm.ee
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                  29 days ago

                  Ah gotcha. Yeah that’d be cool. I hope it works out. More options is always better.
                  Your probably right about the interest, or else why would they agree to it.

  • Rin@lemm.ee
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    30 days ago

    I accidentally broke my Sony after drowning it a little too hard. I remember going into a AT&T store at a mall in the us and having this literal conversation.

    “Do you have the Pixel 7 Pro?”

    “Yes! We do.”

    “Does it come carrier unlocked?”

    “No…”

    “Thanks for your time”

      • Psythik@lemmy.world
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        29 days ago

        Same, and phones are good enough now that I feel perfectly comfortable buying a device that is two generations behind. I recently saved nearly $1300 by doing this ($1800 when it was new; I paid $550), and the phone feels just as fast and responsive as a brand new flagship.

      • shalafi@lemmy.world
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        30 days ago

        I get all mine on eBay. There are some big-time sellers who are pros at reselling old phones and give an honest A-D rating. Same goes for PCs. Buy from the pros if you’re wary of the average Joe.

        • sugar_in_your_tea@sh.itjust.works
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          29 days ago

          Exactly. I bought my Pixel 8 refurbished on eBay, and everything came as expected, and honestly in better shape than I was expecting. Find someone with good reviews, check for recent bad reviews, and then go for it. I paid <$400 and feel like I got a really good deal (I also stacked w/ an eBay discount, which rocked).

          I bought my last phone new from Google Fi (fantastic deal) then transferred to a cheaper service after the required time, and the two phones I got before that (my SO’s and mine) were also from eBay. It’s a great way to go, just be careful and don’t buy something at the absolute lowest price since there’s probably a reason they’re advertised cheaper than the pack.

          • shalafi@lemmy.world
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            28 days ago

            Got a Pixel 5 with a line in the screen for $120. The seller I’m mainly talking about, the one with grades, shows a picture of each phone and any damage.

      • Rin@lemm.ee
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        30 days ago

        I ended up just ordering one from a friend’s amazon account.

  • bobs_monkey@lemm.ee
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    30 days ago

    Out of curiosity, I would imagine that if someone goes the carrier-financing route, they’d still be on the hook for the cost of the phone even if they jumped to a different carrier? I don’t want to sound like I’m in support of at&t, but it doesn’t seem terribly unreasonable to keep a customer in place while they still have a balance on the hardware, or is there something else I’m missing?

    • ColeSloth@discuss.tchncs.de
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      30 days ago

      Yeah. I always saw it as a trade-off. “Here’s a cheaper or zero interest loan for a phone. You get this in exchange for paying us a cell phone bill for the next year or two.”

      What pusses me off is that none of the big three give any discount if you have your own phone. If the guy next to me gets $600 off his cell phone purchase and pays $80/month, how come I still pay $80/month with my own device?

      • ODuffer @lemmy.world
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        30 days ago

        Wow, I pay £10 a month for unlimited calls/text and 45GB data. Not even on contract, it’s a monthly rolling bill, I can cancel at any time. The reason for this, there’s pretty good competition between carriers/NVMOs in the UK at the moment, driving prices down.

        • ECB@feddit.org
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          29 days ago

          Yeah most of europe is waaaaay better when is comes to mobile plans compared to the US.

          I don’t use use that much data, but my 8gb plan is just under €6 per month.

          In the US, I had a plan like this for over $30…

      • bobs_monkey@lemm.ee
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        29 days ago

        Not sure what carrier you’re on, but I pay $35/mo per line with Verizon and have 2 SIM cards for my phone. Granted we have a family plan, and my wife pays $60/mo cause she wants her latest iPhone, but it usually works out cheaper to buy a phone online outright a year or two after release and then I’m not paying the recurring finance charges.

        • ColeSloth@discuss.tchncs.de
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          29 days ago

          Thanks. I just threw out $80 as an example, but I get mine pretty cheap through t mobile. Got 3 lines and their gateway internet for like $110.

    • darkmarx@lemmy.world
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      30 days ago

      I agree with what you’re saying. They got the phone from Carrier A with the expectation the phone plan went with it. Once the phone is paid off, they can take the phone to Carrier B. Since they phone is basically bought on an interest free loan, the interest is recouped by the plan, and the collateral for not paying is a loss of the phone plan and use of the phone. To leave the plan, payoff the phone.

      That does require that, the moment the phone is paid off, it should be automatically unlocked. There shouldn’t have to be a request or additional waiting. And the customer should be notified that it’s unlocked along with an explanation that they can now use the phone with any other provider.

      • bobs_monkey@lemm.ee
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        30 days ago

        Automatic unlocking sounds like a pipe dream given the American business landscape, but there shouldn’t be any barriers to unlocking, even if the customer has to request it. People are likely stuck in the mindset of yesteryear where phones weren’t transferrable between carriers (especially with band compatibility of GSM vs CDMA), and I’d wager that many people don’t even realize it’s possible these days. I can’t say I blame carriers for wanting to maintain the illusion, and I don’t necessarily think they should be forced to advertise it, but the option should be plain and simple for those who want to exercise the right.

      • mark3748@sh.itjust.works
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        30 days ago

        They automatically unlock it once it’s paid off. They have a disclaimer that it needs to stay on the network for 60 days after it’s paid off, but I think that’s a CYA because mine was unlocked within a day of the last payment.

        I just checked and I have 6 unlocked phones on my account and never requested any of them.

    • elvith@feddit.org
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      30 days ago

      I’m not from the US, but where I live it’s either (or a combination of):

      1. Your contract runs for two years. You can cancel it before, but still have to pay for the first two years. Often prices depend on which category of phone you want (say 20€/month for the service, 25€ with a “smart” phone, 30€ with a “premium” phone, 35€ with a “power” phone,…)
      2. You have two separate contracts, one for your phone, one for the mobile service. In this case you might pay for your phone 24 months, or 36, or whatever you agreed on and you can cancel the mobile service independently (assuming it’s not also locked to 2 years)
      3. Some carriers even allow you to only get a phone without a contract for the mobile service.
      4. If you finance a phone with your carrier, they’re legally bound to tell you what you pay for your phone monthly and how much for the service - there are many ways around that, unfortunately…

      In any case, you get an unlocked phone.

    • TachyonTele@lemm.ee
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      29 days ago

      You’re right. You still have to pay the remaining balance of the phone when you cancel early.

  • werefreeatlast@lemmy.world
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    29 days ago

    Like when you buy the thing sooner? Cuz we would remove all the bloatware they add. They used to do that to computers and we just stopped buying those shit things and building our own.

    • Awesomo85@sh.itjust.works
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      29 days ago

      Shit man. I used to work at a Circuit City at the height of bloated shitty Celeron PCs.

      We would be forced to sell a “system optimization” on each PC we sold. It was just a script that uninstalled a few of the bloatware items and tweaked the animation speed to make the customer think we did something incredible.

      I fucking hated that job!

        • Lennny@lemmy.world
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          28 days ago

          Did you not see they said circuit city? Probably felt it was redundant to call it a scam.

      • MehBlah@lemmy.world
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        29 days ago

        I made a lot of money when I had a shop reloading machines. After a clean install without all the crap the manufactures and some of the stores installed the customer was happy with the speed increase.

      • rottingleaf@lemmy.world
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        29 days ago

        Reads like a scam. Maybe our time is not as full of scams as compared to the past.

        After all, memories get distorted. As kids and teens we’d have parents look out for us and give good advice, helping us avoid some of the worse parts.

      • werefreeatlast@lemmy.world
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        29 days ago

        Ah okay. I thought I was dead and went to heaven accidentally. I guess I’m back here. I’ll just place my nuts on the anvil so my new phone can be safely smashed over them. Or like how can I buy a phone that is actually truly mine and not the phone company’s?

  • SuspiciousPumpkin421@lemmy.world
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    29 days ago

    This literally happened to me recently. Was going to Germany for 2 weeks and wanted to use a cheap eSIM for data only. I asked them if they could unlock my phone so I could do this, and they said no since it’s not paid off. I still have a new months left to pay it off, and didn’t wanna drop $250 to do that so I just had to pay the international data plan. $12(maybe $10? Can’t remember) a day, 10 day maximum charge per cycle so I’ll pay $120 for mine and $60 for my partners. Instead of the $11 30gb data plan I wanted. I’m never buying a phone from a carrier again, I will always just buy it outright from now on. It was a stupid situation.

    Also the data roaming sucked, each time we moved from one provider network to another we had to restart our phones as the data didn’t wanna work…

      • ECB@feddit.org
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        28 days ago

        Personally I always always buy phones with two sim slots. It’s super practical if you travel semi-often.

        Idk about apple, but basically all of the mid-range androids have this feature. I guess this is about the US though, so it’s probably Apple.

  • Fogle@lemmy.ca
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    30 days ago

    It’ll lead to higher prices meaning they’ll charge more lol

  • Agent641@lemmy.world
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    29 days ago

    Capitalist companies can be awfully communist when it comes to our cellphone.

    • Abnorc@lemm.ee
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      29 days ago

      That’s giving them too much credit. I think they want it to be theirs.

  • progandy@feddit.org
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    29 days ago

    Meanwhile Australia is going to fore carriers to disconnect customers with devices that are not guaranteed to support emergency calling over volte. As there are still unsolved problems with detecting that, the providers fall back to only allowing devices they provided themselves.

    • desktop_user@lemmy.blahaj.zone
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      29 days ago

      god I hate how the government acts like smartphones need to call. smartphones are able to be used as computers and should be treated as such.

      • werefreeatlast@lemmy.world
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        29 days ago

        Yeah. I’m done with stupid phone number calling. Anybody can fake a phone number. It’s stupid as stupid can be. It’s time to stop using a phone number and personalize the phone a bit. Like 2FA for calls. If you don’t have it, send me a post card thru the USPS and I’ll let you have my 2FA access code. Meet me at the mall and I can get you my 2FA. And if I get to meet a bad guy, I’ll just change the 2FA for that one person.

  • FluorideMind@lemmy.world
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    29 days ago

    When I bought my current phone they sent me one that was locked. I called at&t to try and get it resolved and they told me to pound sand because I’m not a customer. Huge ordeal that could have been solved in 2 minutes.