• tigeruppercut@lemmy.zip
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    4 hours ago

    I heard in the film industry back before drones that directors would get the scripts to how they want them and then add in a shot from a helicopter. Then the execs whose job it was to cut unnecessary expenses from the film would obviously nix the shot and the director was left with their original vision intact.

  • JustPlainDave@lemmy.zip
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    6 hours ago

    My ex had an ancient high-mileage Mitsubishi Mirage that we paid $300 for. The catalytic converter had been removed so the CEL was permanently on. She would constantly complain about it being on and that I needed to fix her car. Thing is, there was nothing actually wrong with it. So one day I removed the bulb and told her that I changed the spark plugs. She never complained about the car again.

  • Krudler@lemmy.world
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    11 hours ago

    Game developers used to be weeks or months ahead but only reveal pitiful, inch-at-a-time progress. As long as the “producer” believes progress is being made they’re happy. No time to add a new feature, we have barely even made spec as it is (the project is complete you just don’t know).

  • Asfalttikyntaja@sopuli.xyz
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    14 hours ago

    I was working at a company, where many employees at the office whined about temperature of their rooms, so I finally decided to put every room a controller and tucked the cable away somewhere under the skirting board or something. The controller wasn’t working, but everyone was able to set it to their preferred temperature, and the complaints stopped.

  • mechoman444@lemmy.world
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    1 day ago

    I work as an appliance repair technician, servicing household appliances such as refrigerators, dryers, and washing machines. Most of my work comes through home warranty companies, so the homeowner isn’t paying me directly. My responsibility is to diagnose the problem and perform the necessary repairs.

    Every so often, you encounter a customer who has convinced themselves that a particular part needs replacing, and no amount of professional explanation will persuade them otherwise. As a technician, I have a few options. I can simply refuse to replace a part that isn’t defective and justify my decision to my supervisor, or I can replace the part the customer insists on having replaced without actually changing anything. I can bring in a component, make it look as though I’ve performed the replacement, and call it a day.

    Sometimes, people just want to feel vindicated. They want confirmation that they were right all along, regardless of whether they actually were. And occasionally, it seems easier to give them that satisfaction than to spend an hour arguing with someone who has already made up their mind.

    • dual_sport_dork 🐧🗡️@lemmy.world
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      7 hours ago

      I’m amazed any of your clients actually let you repair anything. Field service is the norm in my (day job) industry and customers just do nothing but bitch and moan and whine and tantrum and threaten and obstruct because they think it’s going to get them a new product delivered instead of a repair. “You mean now I need to wait for parts? That’s unacceptable!” “I paid for a new product, not a repaired product!” “I paid a ‘lot of money’ for this [obvious convenience item] and I can’t live without it, you need to get me a new one immediately or I’ll charge back my credit card!” Etc., etc., et-fucking-cetera. If I took another drink every time I heard any of the above in one day, I’d be dead before quitting time.

      • mechoman444@lemmy.world
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        6 hours ago

        Oh my god, dude. Every. Single. Day.

        “You mean I have to wait a week?!”

        Yes. It’s a home warranty. Parts requests take longer to process. If you want it fixed quickly, you can pay me out of pocket, and I’ll be back tomorrow.

        “Why won’t they just replace it? It was repaired once ten years ago!”

        I have absolutely no influence over whether your home warranty company decides to replace your appliance. If I did, I’d have them all replaced.

        “But they said you have to recommend it for replacement!”

        I have no control over the decision-making process at your home warranty company. I can diagnose the problem, recommend the necessary repairs, and provide my professional assessment. What the company chooses to do with that information is entirely up to them.

        These people don’t seem to understand that they’re paying into a multibillion-dollar industry for what amounts to a contractual gamble with some very significant limitations.

        I have to spend an absurd amount of time explaining to customers that they’re not necessarily being ripped off or scammed. They voluntarily signed a contract agreeing to a particular kind of service, with specific terms, exclusions, limitations, and a claims process that is often considerably less convenient than they imagined.

        The home warranty industry isn’t designed to provide you with the fastest, most convenient, or most comprehensive solution to your appliance problems. It’s designed to provide a service within the financial and contractual limits established by the company.

        You can argue about whether the contract is worth what you’re paying for it, and that’s fine. But you cannot sign up for a product without understanding what it actually provides and then act surprised when the company delivers precisely the kind of service its business model is built around.

        And somehow, I’m the one who has to explain all of this while standing in your kitchen with a toolbox.

        Sorry. Rant over.

    • calcopiritus@lemmy.world
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      8 hours ago

      As someone that has sent the literal exact same robot-vacuum-cleaner about 10 times for repair (because they just keep sending it back without doing anything): sometimes the customer is actually right.

      • mechoman444@lemmy.world
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        6 hours ago

        The customer is always right in matters of taste.

        Is the full saying.

        If a customer wants to buy an ugly sweater, for example, they should be able to do so.

    • ZombiFrancis@sh.itjust.works
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      1 day ago

      Sometimes, people just want to feel vindicated. They want confirmation that they were right all along, regardless of whether they actually were. And occasionally, it seems easier to give them that satisfaction than to spend an hour arguing with someone who has already made up their mind.

      You’d go far in politics.

  • bluesheep@sh.itjust.works
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    1 day ago

    I’ve had it the other way around, not even on purpose. As the designated nooby sound engineer for the evening I had to mix the bands monitoring as well as the live mix for the audience. During the sound check one of the band members wanted their vocals to have a bit more “pop” in the mix, and not knowing what that exactly meant I asked them what they wanted. I don’t really remember what it was they said, but it was something about boosting certain frequencies. Now, I have never had to do this before, and while I in principle knew how to do it the request kind of took me out of the flow so in the moment I completely forgot. So while this musician was looping his vocals so I could make the change, I was just selecting random menus on the console hoping I would end up at the right one. And, at some point, the guy was like, “oh yeah that’s perfect!”

    I had not changed any EQ at all. I wasn’t even close to the right buttons, so to speak. But he still liked it, so I shut up and let them do their thing. Honestly I think it might’ve been his on inflection into the mic that made him change his mind, not the actual EQ, but whatever, he was happy with the mix and I was happy that I did not look like a total noob (even tho I was)

  • Scrubbles@poptalk.scrubbles.tech
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    1 day ago

    Bikeshedding - where people feel the need to give feedback even when none is needed, resulting in inane comments about things that don’t matter.

    Pro tip, if you’re a software engineer, especially working on UIs - leave something annoying on your UI in the demo. Something small enough to not be a huge deal but big enough so that an exec or director would notice it. Make a button slightly too big, or the width of a divider too large. They’ll call that out, feel like they contributed, and likely the entire demo will be spent talking about the inane thing on the page. Then go fix the 2-ish lines of code and move on with your day.

    • Nocklusamigos@lemmy.world
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      41 minutes ago

      How is it called when you make a comment, the artist pretends to do something, you are too hesitant to say thats still shit and proceed with okay thats fine?

    • ourselves@slrpnk.net
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      8 hours ago

      I used to do a similar thing when I was in middle/high school. I do not consider myself to be a great writer, but when I was in school, I did very well for what my teachers expected at my grade level (I liked to read a lot). Most teachers I had wanted us to write essays or stories and then spend the next few classes fixing up our rough drafts into a final draft. I knew my first rough drafts were better than most other students’ final drafts so I would purposely put in spelling and grammar issues and maybe spend a few sentences off topic. Those would be the things I fixed to create my final draft. Doing that gave me more time to focus on subjects I had a harder time with.

      • AllNewTypeFace@leminal.space
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        1 day ago

        Illustrators know this as the “hairy arm”: adding an undesirable minor detail to give the art director something with whose removal they can put their stamp on the project, without wrecking the rest of it or making too much work for the artist.

      • MeatPilot@sh.itjust.works
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        1 day ago

        When designing, I try to provide options and typically one is a “throw away” simple option that took no effort. Like I change a color or a minor element. Just to provide the illusion of choice.

        If I don’t provide multiple options on the initial drafts people lose their damn minds. They try to redesign something that shouldn’t have their input. This let’s them talk about which one they like better and not fixate on one design and tear into it.

        Also I get the low effort feedback. Everyone has some opinion on visuals, because it’s easy to say “what if…”. Big part of the job is coming prepared knowing what people will start picking at with answers ready to why you did what you did. Or just bullshitting on the spot.

      • Tja@programming.dev
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        1 day ago

        I use this a lot in presentations, and have taught this to colleagues I have mentored.

        However I kind of understand the urge, when I’m on the other side and have to give feedback, saying “everything looks great” seems kind of lazy, or a cop-out. I have to fight the need to find something to nit-pick.

      • mrgoosmoos@lemmy.ca
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        1 day ago

        or customers.

        it works everywhere, even on me

        I use it with customers, to hide something I haven’t quite figured out yet or know will result in a lengthy conversation that’s been had a dozen times before with no change in outcome

        my team knows that there’s only so much time for review, so if they put dumb things to catch in reviews of their work, they can slip larger things by the quality review process. they also understand that that’s on them — if there’s so much wrong with something that it would simply take too long to point it all out, the problem is with their work, not with the reviewer.

        only somewhat related, but shout out to the guy who would repeatedly make the same mistakes on drawings over and over again. he would put up a review package of 100 drawings, the common mistake would be noted explicitly on the first couple, and then on the 3rd the note would read “applies to all subsequent drawings”. that guy would then only fix the ones that were explicitly called out. either a complete dumbass or lack of giving a shit, I don’t know which. I’ve probably worked with both.

    • brian@programming.dev
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      1 day ago

      I think bikeshedding is more commonly that people will argue about the materials of the bike shed over more important points of discussion. ex a bad thing because it detracts from more important decisions, not because it requires unnecessary change

      queens duck as mentioned below better fits the tip (which is valid)

    • eestileib@sh.itjust.works
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      1 day ago

      When I was a software pm I loved being able to tell someone “you nailed it that’s awesome can’t wait to show this to [person relevant to their review packet]!”

      That’s the value that the engineers wanted me to add.

    • jj4211@lemmy.world
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      1 day ago

      Been in contexts to give feedback and people pressure me when I say things like “I’m not a stakeholder, so no standing to give feedback” or “Ok, seems fine”. It’s evidently not “leadership” if I’m actually content with something or content to leave something alone I have no right to meddle with.

      • NaibofTabr@infosec.pub
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        1 day ago

        Actual leadership is, “This work looks good, let’s not waste any more time talking about it.”

        Don’t be noncommittal, instead approve the work and push for moving forward. When someone suggests that more criticism is needed, indicate that they’re the one holding up progress.

    • Buddahriffic@lemmy.world
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      1 day ago

      Though you do run the risk that they love something you intended to be annoying. “The dart board value selector widget will make our product fun and exciting for gen Zs, I must report this to the board immediately so we can invest in converting all of our widgets to darts-based!”

      Or make it too annoying and they might question your competence. “Yeah, he did quickly change the button that counted how many times you pressed it to a text box where you can enter a value but why would he have thought we’d have wanted that button in the first place!?”

  • PumpkinSkink@lemmy.world
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    1 day ago

    This leaves out the tidbit that Leeland says he flips the switch and plucks the strings from a different position, which does significantly change the tone. He just doesn’t want to turn the knobs, which he might reasonably be reluctant to do for any number of reasons. It’s not “I’m just gonna do what I want. Fuck the recording engineer” its “Ok. You want a different sound, but I know the better way to change it, so here, I’m gonna flip a nothing switch so we don’t have to argue about it”.

    • merc@sh.itjust.works
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      24 hours ago

      That’s interesting, because you would think that even the newest, least experienced producer would know that you can change the tone of the bass just by adjusting where you play on the strings. So, presumably this is something he uses on “executive producers” who are just there for the credit.

      • kamen@lemmy.world
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        4 hours ago

        In this line of thought a producer who knows what they want would probably ask for that thing specifically, not just for “a different sound”.

  • TastehWaffleZ@lemmy.world
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    2 days ago

    My mom used to do faux decorative wall painting for rich clients. They would pick a sample and she would paint the walls to match but she found that they often complained after the work was done, even when it was exactly what they wanted.

    She ended up getting a spray bottle with water that had a bit of food coloring and called it a “toning layer” that she would spray on the wall. It didn’t change anything but it made the clients think their feedback mattered, she said it almost always worked and they’d be elated afterwards.

  • Captain Aggravated@sh.itjust.works
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    1 day ago

    My father would tell a story about an IBM tech from back in the pre-PC days. She had one of those Dick Trickle kind of names, where the name parses as a phrase? To not outright dox her I’ll call her Robin Banks.

    Robin would be at a customer’s site working on an IBM minicomputer or unit record equipment, when a secretary would flag her down and ask her to adjust the “tension” or “weight” or something on a Selectric typewriter. IBM Selectric typewriters don’t have any kind of adjustment on the key travel or typing feel. What she would do is walk up to it, type a little, agree that it felt off, take a small flathead screwdriver, stick it through an opening in the side or back of the case, pretend to adjust something, she’d take a cloth, damp it with some of the light oil they used on all the intricate little mechanisms in old computer hardware, wipe the key caps with it. Then say “Okay, try that” and inevitably they were happy with it.

    Another story from Robin, in an office with a good size secretary pool, one of the secretaries kept bitching about her typewriter. It doesn’t type right, it doesn’t work right. Robin noticed that this particular secretary had been issued a blue Selectric, all the other secretaries had red ones. She swapped out the case with one of the other typewriters, just the shell, same machine, and wouldn’t you know it typed much better!

    • gandalf_der_13te@feddit.org
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      4 hours ago

      What she would do is walk up to it, type a little, agree that it felt off, take a small flathead screwdriver, stick it through an opening in the side or back of the case, pretend to adjust something, she’d take a cloth, damp it with some of the light oil they used on all the intricate little mechanisms in old computer hardware, wipe the key caps with it. Then say “Okay, try that” and inevitably they were happy with it.

      50% chance that this actually changed something, namely the smell of the device. the machine would have an unpleasant smell and people would complain about it without knowing what it is. she goes over it once and now it smells nice, and people are happy. doesn’t need any screwdriver for that, that’s just for show.

      • Captain Aggravated@sh.itjust.works
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        2 hours ago

        She wasn’t cleaning it, she was applying a thin sheen of oil to the keycaps, to slightly alter their texture. That would make the act of touching and removing your fingers from them feel slightly different. Most of what it did was satisfy their need for attention.

  • SCmSTR@lemmy.blahaj.zone
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    1 day ago

    I have a friend that is a producer. They’ve had people try stuff like this before.

    They just assume the artist/client is… Uh…Eccentric, and politely move on, making a note of it for later.

  • Z745812939054@lemmy.zip
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    2 days ago

    producers and engineers do this to musicians too, pretending to turn up the monitor mix on the console while looking at the artist until they signal “ok”

      • Z745812939054@lemmy.zip
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        1 day ago

        monitors are for the artist only, and if they’re too loud, they start messing up the mix coming through the mains–after a lot of time spent by the sound guys ringing out the monitors, pre-sound check, depending on the acoustics of the room. a lot of artists don’t know and don’t care how any of this works-- they want what they want and don’t care what “problems” they’re causing for everyone else.

        hence the pretend turning up the monitors

  • towerful@programming.dev
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    1 day ago

    Yeh, this is common.
    I’ve heard of PPI (Producer Pleaser Indicator) which is a mixing desk channel not routed anywhere but can be fiddled with to meet client demands.
    And there is the DFA (Does Fuck All). Similar concept

    • Random Dent@lemmy.ml
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      1 day ago

      Yeah we had a DFA slider on our board! Good for placating meddlers, but also excellent for pranking new people. “If it starts to sound too tinny, lower the DFA very gradually till it sounds right” and then watch them very seriously fiddle with it for ages or until someone laughs lol.

  • Electric_Druid@lemmy.world
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    1 day ago

    Heard a similar story from bassist Chuck Rainey about being asked by a producer before session not to play slap during a certain section of a song. Same guy kept saying “something is missing but I don’t know what” and kept making them retake. Then the one time Chuck decided to slap again, the guy said “yes that’s exactly what I’m looking for”